Description HOW TO ORDER 1- Place the order with the name of your pet and choose the font that you would like to use. 2- Take a front-facing photo of your pet in a sufficiently lighted spot from head to chest ensuring the image is high resolution. We recommend that your pet’s snout faces forward and no accessories for better result. 3- Upload the photo of your pet via Etsy Messages or send it to us by email at order[!at]puccha.com. *** If you want to send us a few options, we will be more than happy to help you choose the one we think will turn out the best *** 4- We will send you the sample within 12 hours after of your purchase before printing your phone case and will ask you to confirm if the design satisfies you. 5- Please allow between 2 to 5 days after confirmation for us to prepare and ship your item. *** To have more than one print on your product, describe your animal friends (species of the animal and its name) in personalization box and purchase our “Additional Pet Add-On” for each additional pet with the purchase of this product in the link below: https://etsy.me/3KhY68f (Additional Pet Add-On) For example: If you want to have your 3 different animal friends printed on your product, you must write each of their species and names in “personalization box” and then select the quantity of 2 in “Additional Pet Add-On”. ⚡️ PRODUCT DESCIPTION ⚡️ * 100% combed ring-spun cotton * Pre-shrunk fabric * Regular fit * Side-seamed construction * Cover stitched v-neck and hemmed sleeves * Shoulder-to-shoulder taping ⚠️ CARE INSTRUCTIONS * Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. * Tumble dry low, or hang-dry for longest life. * Cool iron inside-out if necessary. Do not iron decoration. * Do not dry clean. SIZING This custom product is unisex. Please refer to our size chart in the photos. PROCESSING AND SHIPPING TIME Our items are made to order. Please allow 2-5 business days for production and 3-5 business days for shipping. RETURN POLICY Unfortunately, since this is a customized product, we cannot offer refund or exchange, unless there is damage to the item or, if the item was never received. ————————- We hope you enjoy this product. Please feel welcome to leave an item review! For any inquiries, please get in touch with us directly by Etsy message or by email: info[!at]puccha.com ————————-
